What is your return policy?
We offer a 30-day return policy on all items. Products must be unworn, unwashed, and in their original packaging. Please visit our Returns page for detailed instructions.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website under the "Track Order" section.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times will vary based on the destination. Please see our Shipping Information page for more details.
What payment methods do you accept?
1. Credit card payment via CorvusPay
2. Payment on delivery or pick-up
How can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. Once an order has been processed, we may not be able to make changes or cancellations.
What sizes do you offer?
We offer a wide range of sizes for both men and women. Size availability can vary by product. Please refer to the size guide on each product page for specific measurements.
Do you have a physical store?
Currently, we operate exclusively online with a Showroom in Zagreb. If you want to visit please book a time in our contact page.
Can I use multiple discount codes on one order?
Only one discount code can be applied per order. Please choose the one that best suits your purchase.
How do I contact customer service?
You can reach our customer service team via email at info@lokomotivaworld.com.
How do I create an account?
To create an account, click on the "Account" link at the top right corner of our homepage. Fill in your details and submit the form. You will receive a confirmation email once your account has been successfully created.